Get Help
Anyone can talk to the Ombudsman. It’s free and you won’t get in trouble.
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How we can help
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If you’re unhappy with Oranga Tamariki or a care or custody provider, you can talk to us.
Who can complain?
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Anyone can contact the Ombudsman. If we can’t help you, we’ll find someone who can.
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What you can complain about
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If you’re worried about something, we may be able to help you.
What happens when you make a complaint
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If you need advice or are ready to make a complaint, you can call, email, text or write us a letter.
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What happens when the Ombudsman investigates
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The Ombudsman will let you know if your concern will be investigated. Here’s what happens next.
Tell your story
Want to talk about what’s happening to you?
Are you worried
about your safety,
or the safety of someone else?
Freephone:
Oranga Tamariki on 0508 326 459
The Police on 111